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Frequently Asked Questions

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research

How do I find journal articles?

Which database should I use to find articles on my topic?

How do I get articles after finding them listed in a database?

How can I find full-text articles?

How do I find library books?

How do I find videos and DVDs?

How do I find dissertations and theses?

What does it mean when the library catalog says "multiple item statuses"?

How do I find statistical information?

How do I find out if the library has a specific journal?

How do I get the full text of New York Times articles online?

Can I talk to a librarian to get more help?

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borrowing



How do I borrow materials from the library?

How do I know what materials I can take out of the library?

How long can I keep materials from the library?

How do I renew my books?

I do not have my ID Card/ID number. How do I get it?

Who is allowed to take out books? Videos/DVDs?

Can I recall books?

How do I use Interlibrary Loan? What if I am a distance student?

How do I receive articles that I request through ILL?

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distance students


(Note: these questions and answers apply only to School of Human Services students at the following campuses: Boston, MA; Manchester, NH; St. Johnsbury, VT; Wilmington, DE; Charleston, SC; Tampa, FL; Milwaukee, WI; Los Angeles, CA; San Diego, CA; and the Executive Master's program.)

How do I request library books, articles, and other materials I need for my research?

How do I return library items?

I need a book or article but I'm not sure if Springfield College has it. What should I do?

What library services are accessible to patrons at the regional campuses?

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about the library



What are the library's hours?

Where on campus is the library located?

Who can use the computers in the Reference Lab?

What's new at the library?

Are there jobs available in the library?

Can I send or receive faxes at the library?

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accessing online services

I cannot access the online databases; what should I do?

I do not have my Springfield College email information. How do I get it?

I'm not enrolled in a course but I need access to the library's online databases to complete my research. What should I do?

Do alumni have access to the online databases?

Are any computer workshops offered in or by the library?

How do I get help using Moodle (online courseware)?

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